How it works

Someone who loves animals, five minutes away

A walk, a stay or day care from a checked sitter in your own neighbourhood. Every day you get photos and a note from the person who is with your pet.

Zara
at Ana's · third night
Bruno
walk at 18:00
Luna
day care · until evening
01
Search your own neighbourhood

Enter a city, a service and your dates. Results are ordered by distance, and every card carries the exact one.

02
Send a request

The sitter gets the request and answers yes or no. The closer the booking, the shorter they have to answer. If no answer comes, the money comes back to you.

03
Follow the care

From the moment the care starts you know how the day went. All of it stays with you after it has ended.

The five services

Every sitter sets their own prices

The updates are why you sleep at night

After every walk and every evening you get a note from the sitter, the activities they ticked and photos. The note is written by the person who is with your pet, not by a machine.

BETAThe route, soon

A map that moves while the walk is on. When it ends you see the path walked and how long it took, alongside the photos.

Walks only, and only if the sitter turns it on.

Ana K.
example · evening update at 20:10

She finished her dinner, then spent half an hour chasing a toy down the hallway. She is asleep on the windowsill now and has not moved.

MealPlayRest

The money, with no surprises

The money reaches the sitter only after the care has finished. Until then it sits with Pawko and you always know where it is.

Paid

The amount is charged the moment you send the request, before the sitter answers.

Confirmed

The sitter accepted and the slot is yours.

Returned

The sitter declined or the request expired. The money goes back to your card, usually right away, though at some banks it can take a few days.

Unfinished

You started the request but the payment was never finished. The slot is held for a limited time.

If you cancel

While the request is still waiting for an answer, cancelling is free and needs no reason. Once the sitter accepts, their own cancellation policy applies.

Most sitters stay on the standard policy:

Everything back, fees includedwhile the request waits
Everything back except the service feeat least 24 hours ahead
Half the service backthe last 24 hours

A sitter may choose a stricter policy. Theirs is on their profile, with exact dates.

What you pay on top of the sitter's price

Commission5 to 7.5%

5% on walks, visits and day care. 7.5% on boarding and house sitting.

Service fee2.5%

card processing and support

Pawko ClubCommission becomes 0You pay once for the period. The service fee stays.

Why you can trust us

Every sitter is checked

Before they appear in search at all, every sitter goes through a check: ID, a call and a signed contract. The profile says whether they have animals of their own, whether there is a yard, and who else lives in the home.

Reviews are not deleted

Only an owner who has finished a care can rate it. The sitter may answer once, publicly, and that is all.

Top sitter is earned

A rating of at least 4.80, over 90% of requests accepted, a reply inside two hours and not one active penalty point. The badge is lost automatically the moment one of the conditions stops being met.

Support while the care is on

If something goes wrong you report it and get an answer while the care is still running. If it is cut short, the unused part comes back as Pawko credit.

Questions we get

When is it actually paid?

The moment you send the request, before the sitter answers. If they do not accept, or do not answer in time, the money comes back to you.

What if the sitter cancels?

The whole amount comes back, fees included, and it costs you nothing. If they cancel mid-care, the unused part comes back as Pawko credit.

Can I meet the sitter first?

A conversation opens the moment you send the request, and that is where you arrange a meeting. Until then you have the profile and reviews from owners whose care has finished.

What is Pawko credit?

Money that sits with Pawko instead of going back to your card. You spend it on a next booking, with any sitter.

Try it with one walk

The cheapest way to see how this works. Forty minutes, one photo, and you already know whether the sitter suits you, before you leave your pet for a whole week.

See sitters in Skopje